Everybody loves eating. It is even better when done in the comfort of your home while watching your favorite TV show. That is what food delivering apps are making possible these days. A wide array of choices for food without actually visiting the restaurants has made lives of people pleasant. Below are some stats that reveal the penetration of food delivery apps in the US and Global market during 2018.
- In 2018, online food delivery services in the USA generated a revenue totaling $16,980 million.
- The growth of revenue generation with a CAGR of 7.5 will acquire a market volume of $24,345 million by 2023 in the USA.
- Globally, China is leading the revenue generation stats from food delivery services, which generated $32,908 million in 2018.
Food ordering business is growing rapidly, and local food ordering business is extending its reach to the international market. Apps like Seamless, UberEats, GrubHub, Just Eat, and Food Panda are the perfect example of how this niche has a promising future. People love eating, and they would continue to do so throughout their lives.
Food delivery apps, by eliminating the hassles and fusses of Takeaway and Dine-in categories, are becoming everyone’s favorite. If you are one of the passionate entrepreneurs and intend to launch something like these popular food delivery services in your locality, this article will guide you by introducing a quick and cost-effective method to do so.
Uber Clone Script: Build a Food Delivery Business in No Time
Clone scripts of popular on-demand service marketplaces can act as a base for creating your own food delivery app or website. We specifically mentioned an Uber clone because of two primary reasons:
• Both Cab aggregators and restaurant aggregators are on-demand service marketplace businesses which require immediate action.
• Both offer a way to track the live location and status of the requested service (cab or food).
There are many Uber clone scripts available in the market. A little research on some important aspects can guide you to select the best-suited Uber script for your food delivery business. Before comprehending the aspects for research, let us first understand the process involved in building a food delivery app from any random Uber clone script.
Step 1: Select a Clone Script or Clone App template
Step 2: Customize the App/Script UI to match your brand identity
Step 3: Customize the services and menu options according to your brand
Step 4: Launch your food-ordering app
Technical Aspects of Researching
Technical aspects are crucial to notice when you are intending to launch a business as competitive as a food delivery app. Depending on your budgets, location of service, and business requirements from the platform, study a clone on the following aspects to finalize the most suited base script for your business touchpoint-
1. Platform Compatibility
The technical aspects for platform compatibility decide the extent of your business to the users with different devices. Having a food ordering website is just not enough to run a successful operation in 2018. The script’s vendor must offer support to at least three versions: Website for mobile and desktop, Android application, and iOS application.
2. Number of Applications
In any food ordering business, there are three key partners: General users, Restaurants, and Delivery personnel. All the three partners must possess a touch point to connect with each other when required. Therefore, an efficient clone script would provide three different applications for all three actors in the whole process. As Uber has only two partners, Users and Cab drivers (restaurants in this case), you have to make sure that the script vendor is offering an additional app for delivery personnel too.
3. Payment Systems
One of the primary pillars of a food delivery business is the availability of secure and multiple payment options. Users use all contemporary payment methods on food delivery apps. Having multiple options ensure that users do not bounce back only because they did not find their preferred payment method on your app. Hence you must make sure your app supports the prominent payment methods such as Credit card, Debit Card, Net Banking, UPI, and popular Digital Wallets.
4. Search Engine/Search Filters
Having a fast and accurate search engine is as important as oxygen for humans. No restaurant aggregator or food delivery app can survive without letting the users search and find their favorite food or restaurant. Make sure the script supports advanced search filters that allow users to not just search the food or restaurant but also filter the search results on different grounds. A few of the crucial search filters can be namely nearby location, restaurant name, dish name, veg or non-veg, etc.
5. Geo-Location Detection
Automatic geolocation detection is important to display the food items from the restaurants that are servable in the particular location. However, the app should also allow manual switching of the location, as many users also place orders for their acquaintances living in some other town where the same food delivery service is available.
6. Live Location Tracking
Once the food is ordered, users like to stay up to date with the delivery process. By showing the live status of the order, users can be assured of the exact time for the delivery of the order. Moreover, the live location tracking can provide an enhanced user experience with details of the delivery personnel who is bringing the order.
7. Push Notifications
Push notifications are used both for customer engagement and for utility communications. With push notifications, you keep your users posted on different stuff such as order status, new offers, new coupon codes, reviews, new restaurants in the service list, and new locations in the service list etc. Just know that missing out this amazing tool in your app might put your business at a disadvantage.
8. Coupon Support
Discount and coupon management is yet another crucial feature of any eCommerce application these days. Be it for customer acquisition, App retention, or customer loyalty, you need to push out some regular discount campaigns to survive in the competitive market. A competent script would always offer the basic discount and coupon management functionalities such as create coupon codes, fix discount rates, set coupon expiry date, set coupon constraints, and track coupon utilization by customers.
9. Ratings and Reviews
In 2018, no one buys anything from the internet without checking its review. Especially when it is about food, nobody compromises with the hygiene and quality of the food restaurants are serving. By letting users write reviews or rate the food, you would be utilizing user-generated content for the good of your own business. Moreover, it would ensure transparency in your operations, ultimately encouraging users to use a platform with more reviews that came from the fellow users.
10. Analytics for All
Analytics is very crucial for running anything on the internet. You want to keep a track of how things are going, or if your business is able to grab the attention of the users. You cannot generate revenue if users do not like your app. Hence it is very crucial to keep track of stuff such as the number of new customers, number of repeat customers, location with more number of customers, customers who have uninstalled the app, customers who are not using the app for a long time, age group, gender, etc.
Keeping track of the above-mentioned aspects lets you picture your business performance. Moreover, the data also helps in deciding the further plans for customer acquisition, app retention, repeat sales, and much more. A simple app cannot offer all the analytics you need. However, there are different tools for collecting different data from as many sources. Tools like Google Analytics and Google Play app analytics are some of the good examples. Hence the last but not the least requirement for a good food delivery clone script is the affinity with popular third-party Analytic tools. It must allow a seamless integration with well-known user or app analytics tools.
Choose the Correct Script
After analyzing the selected clone script on the above grounds, you can make an informed decision. There are many other aspects to rate these scripts on different grounds, but the above ten aspects are more than just crucial. You cannot afford to miss out on any of them. So inspect and test the scripts very strictly as it is going to be a long-term decision and would decide the fate of your newly launched food delivery business. All the best for your venture in this highly profitable niche.Opinions expressed here by Contributors are their own.
Published December 7, 2018